X
Feedback
Name*
Address
Facility
Relevant product or Service*
Comments / feedback*
Customer satisfaction is the foundation of our success

We recognize the significance of reliable imaging for your patients and your staff.
Our customer service department understands the sensitive environments you and your equipment work in.

Our team is committed to providing the best customer service experience, getting you back on your feet as quickly as possible.

Global Contact Information

  • United States
    Supported by our US Service Center
  • AMERICAS & ASIA-PACIFIC
    Supported by our US Service Center
  • EUROPE, MIDDLE EAST & AFRICA
    Supported by our European Service Center
    • Phone
      +49 911 66067 500
    • Fax
      +49 911 66067 589
    • Email
    • Website
    • Address
      Lina-Ammon-Strasse 10
      90471 Nuremberg, Germany
    • Hours
      Mon - Thur 8:00 - 1800 GMT
      Fri 8:00 - 16:00 GMT
  • United States
    Supported by our US Service Center
  • AMERICAS & ASIA-PACIFIC
    Supported by our US Service Center
  • EUROPE, MIDDLE EAST & AFRICA
    Supported by our European Service Center
    • Phone
      +49 911 66067 500
    • Fax
      +49 911 66067 589
    • Email
    • Website
    • Address
      Lina-Ammon-Strasse 10
      90471 Nuremberg, Germany
    • Hours
      Mon - Thur 8:00 - 1800 GMT
      Fri 8:00 - 16:00 GMT

Protect your investment

Keep your Orthoscan products up-to-date and operational with our direct Extended Service Packages.

ALL SERVICE PACKAGES DELIVER

  • Nationwide coverage from our direct Field Service Engineers
  • Comprehensive service for the lifespan of your product
  • Fast, Flexible, and reliable service that fits your schedule
  • 24-hour toll-free customer service
    Parts inventory in the US delivered within 24 hours
  • Extended Service Packages
  • Silver Care
  • Gold Care
  • Platinum Care
    • Comprehensive periodic maintenance
    • Parts and labor coverage
    • --
    • Full glassware coverage
    • --
    • *
  • * 15% discount towards glassware services
Protect your investment
Keep your Orthoscan products up-to-date and operational with our direct Extended Service Packages.
  • Nationwide coverage from our direct Field Service Engineers
  • Comprehensive service for the lifespan of your product
  • Fast, Flexible, and reliable service that fits your schedule
  • 24-hour toll-free customer service
    Parts inventory in the US delivered within 24 hours
  • Have an expert on site to keep your Orthoscan unit running smoothly. Our service training is available in two packages for your staff members.

    TECHNICAL SERVICE TRAINING
    • Designed for technicians handling escalated service issues
    • In-depth instruction on the design and configuration of Orthoscan mini C-arms
    • Hands on training covering service
      Calibration - from troubleshooting to fault
    • Detection - based on real error cases
  • BIOMEDICAL TRAINING
    • Designed for hospital technicians
    • Basic overview of maintenance procedures for Orthoscan mini C-arms
    • Covers essential functionality of different hardware and software versions
    • Equips in-house technicians to solve the most commonly encountered issues quickly and efficiently
COMPREHENSIVE TRAINING PROGRAMS
Have an expert on site to keep your Orthoscan unit running smoothly. Our service training is available in two packages for your staff members.
  • TECHNICAL SERVICE TRAINING
    • Designed for technicians handling escalated service issues
    • In-depth instruction on the design and configuration of Orthoscan mini C-arms
    • Hands on training covering service
    • Calibration - from troubleshooting to fault
    • Detection - based on real error cases
  • BIOMEDICAL TRAINING
    • Designed for hospital technicians
    • Basic overview of maintenance procedures for Orthoscan mini C-arms
    • Covers essential functionality of different hardware and software versions
    • Equips in-house technicians to solve the most commonly encountered issues quickly and efficiently
The global leader in mini C-arm imaging. We are committed to setting new standards with unmatched quality, innovation, and service.
Orthoscan Inc
14555 N 82nd St
Scottsdale AZ 85208
United States

Tel: 480.503.8010
Fax: 480.503.8011
2024 Orthoscan, Inc. All rights reserved.